Meetings and Trainings

Who loves hearing from Community Experts around the globe 🌍??🙋🏻🙋🏾🙋🏼🙋🏻🙋🏾🙋🏼🙋🏻🙋🏾🙋🏼🙋🏻🙋🏾🙋🏼🙋🏻🙋🏾🙋🏼 Continuing our Customer Xpert Showcase is a session hosted by @Remco2 along with guest speakers @Jillian and @rsilvano. Please feel free to submit questions, comments and thoughts here for our panel, as well as the wider community, to contribute and continue discussions.👇

This thread is for the Admin Office Hours session for Thursday June 15th ,2023. Submit your questions to this thread and we'll address them during our session at 1-3 PM UK TimeThere is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location        +1 669 900 6833 US (San Jose)        +1 253 215 8782 US (Tacoma)        +1 301 715 8592 US (Germ

This thread is for the Admin Office Hours session for Tuesday June 13th, 2023. Submit your questions to this thread and we'll address them during our session at 10-11:30AM UK TimeThere is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location        +1 669 900 6833 US (San Jose)        +1 253 215 8782 US (Tacoma)        +1 301 715 8592 US (G

Hello everyone! This thread is for our upcoming Thursday Admin Office Hours session on Thursday, June 8, 2023 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, June 8, 2023 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meetinghttps://gainsight.zoom.us/j/98

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, June 6, 2023 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, June 6, 2023 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:

This thread is for the Admin Office Hours session for Tuesday June 5th, 2023. Submit your questions to this thread and we'll address them during our session at 10-11:30AM UK TimeThere is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location        +1 669 900 6833 US (San Jose)        +1 253 215 8782 US (Tacoma)        +1 301 715 8592 US (Ge

This thread is for the Admin Office Hours session for Thursday June 8th ,2023. Submit your questions to this thread and we'll address them during our session at 1-3 PM UK TimeThere is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location        +1 669 900 6833 US (San Jose)        +1 253 215 8782 US (Tacoma)        +1 301 715 8592 US (Germa

Gainsight’s Success Snapshots enables admins to generate PowerPoint presentations and Google Slides with customer data and graphs directly from Gainsight to help CSMs run more efficient customer meetings (such as EBRs and QBRs). Do you want to learn more about implementing and working with Success Snapshots including best practices and use cases? If so, join us for an interactive Office Hour on June 28 from noon to 1 p.m. ET to answer your most pressing questions about Success Snapshots. Click the link below to register today and submit a question you would like to discuss during the session. https://lnkd.in/gW2TXBbQ

This thread is for the Admin Office Hours session for Thursday June 1st ,2023. Submit your questions to this thread and we'll address them during our session at 1-3 PM UK TimeThere is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location        +1 669 900 6833 US (San Jose)        +1 253 215 8782 US (Tacoma)        +1 301 715 8592 US (Germa

Hello everyone!This thread is for today’s Tuesday Admin Office Hours session, Tuesday, May 30, 2023 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, May 30, 2023 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:

When Sequoia looked to build a community, they wanted to combine the highlights of an in-person event with making the best customer experience possible.Through building out the Grove community, Sequoia’s seen some incredible results - helping customers get the answers they need quickly and getting the chance to learn from other HR leaders in the space. Watch the webinar here 👇  Please keep an eye on more upcoming webinars in our Customer Xpert Showcase! 

Initially designed as a platform for organic engagement, Zapier's community took on a life of its own in 2020 and evolved into a fully-fledged support destination.However, Zapier didn't stop there!Watch the recording to find out more 👇!  Please keep an eye on more upcoming webinars in our Customer Xpert Showcase! 

This thread is for the Admin Office Hours session for Tuesday June 30th, 2023. Submit your questions to this thread and we'll address them during our session at 10-11:30AM UK TimeThere is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location        +1 669 900 6833 US (San Jose)        +1 253 215 8782 US (Tacoma)        +1 301 715 8592 US (G

Hello everyone! Apologies for the late post today -- traveling this week. This thread is for today’s Thursday Admin Office Hours session, Thursday, May 25, 2023 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, May 25, 2023 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, May 23, 2023 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, May 23, 2023 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:

We have a couple of holidays this month across the globe, so we have modified hours for certain channels for the next couple of weeks while we give our team time off.  Please find the modified schedule below.June 02, 2023: Live chat & phone support disabled Delayed response time on non-urgent issues Staffed 24 hours, but agents only working High severity cases June 09, 2023: Live chat & phone support disabled Delayed response time on non-urgent issues Staffed 24 hours, but agents only working High severity cases June 19, 2023: Live chat & phone support disabled Delayed response time on non-urgent issues Staffed 24 hours, but agents only working High severity cases June 23, 2023: Limited chat hours Delayed response time on non-urgent

This thread is for the Admin Office Hours session for Thursday May 25th ,2023. Submit your questions to this thread and we'll address them during our session at 1-2:30 PM UK TimeThere is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location        +1 669 900 6833 US (San Jose)        +1 253 215 8782 US (Tacoma)        +1 301 715 8592 US (Ge

Want to learn more about Gainsight PX or InSided?Gainsight’s Education team has built new training courses and updated existing content to reflect the latest enhancements for each product. Here’s what’s new or updated on GS University:New CoursesPX Integrations & Custom Events & Global Context & PX Security Gamificatio

This thread is for the Admin Office Hours session for Tuesday May 23rd, 2023. Submit your questions to this thread and we'll address them during our session at 10-11:30AM UK TimeThere is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location        +1 669 900 6833 US (San Jose)        +1 253 215 8782 US (Tacoma)        +1 301 715 8592 US (Ge

Hello everyone! This thread is for today’s Thursday Admin Office Hours session on Thursday, May 18, 2023 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, May 18, 2023 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meetinghttps://gainsight.zoom.us/j/9824049

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, May 16, 2023 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, May 16, 2023 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting: