Community News

We know you are not here for the leaderboard, infact no one on that card is for that, but just a small celebration for the new all-Community podium topper, Superman @bradley  Btw, quite the Dawn of Justice setting up there   

 Hi folks, My name is Saif and I have kick started my journey as GS admin and looking forward to explore in depth the GS universe. I am currently working as a Gainsight Admin and based out of Bengaluru India.My day to day life activities at workplace involves working on C360, Relationships, Reports and Dashboards, Rules Engine, Timeline activities.From the community I am looking forward to share ideas and recommend alternatives based on my learnings and knowledge. For fun I do hang out with my friends, crack jokes and enjoy the mother nature. 

What community books to you have on your reading list or have read that you would recommend to community managers here. Or have you read any good research papers on community that you would like to share.A couple books on my reading list:People Powered: How Communities Can Supercharge Your Business, Brand, and Teams Brand Advocates: Turning Enthusiastic Customers into a Powerful Marketing Force Fierce Loyalty: Unlocking the DNA of Wildly Successful Communities 

Hello, I am Taking the next 7days off.The daily moderation will remain ON as @Cornelia has kindly offered to step in.Pl at_mention her for anything specific that needs her attention.

Howdy! Some of you may know me as the evil genius who dominates the OVO Forum all the time, but I have other tricks hidden away as well. :)What inSided doesn’t know, is that I’ve had a mole hidden in Amsterdam over the last year, silently watching over the team and totally not obviously invisibly hidden inside a totally normal looking one-way mirror next to that giant painting of @Julian in the office, which surely can’t hide a sekrit broom cupboard big enough for a mole… Right? That mole has been reporting statistics to me all year and I've compiled them into what I’m calling the inSider Olympics.The crowd is going wild, the excitement is in the air and my mole is currently fleeing Amsterdam before he gets discovered. So with that, lets meet the contestants!First, there’s Julian, the mysteriously invisible visibly community manager on the inSpired Community. Some say he’s still deeply hidden at TomTom, and that he sti

We are looking for an eager and motivated Analyst to join one of our top performing teams at the Global Leader in Cybersecurity! Outside of direct Gainsight knowledge - development, administration, architecture, CTAs, scorecards, Journey Orchestrator & DataDesigner - we do need candidates to have a good knowledge base within the Salesforce platform as well.  Must-haves 3+ years of experience with Gainsight Application  Experience configuring and optimizing Gainsight to internal customers  Working experience using Rules Engine to automate attributes, Scorecards and CTAs Ability to work with various Gainsight Objects including Standard and Custom Objects  Experience with features like Data Designer, Journey Orchestration, Rules Engine, Salesforce Administrator etc  Plusses Expe

Job Description:Job DescriptionAs a Gainsight Admin for DataRobot, you will manage platforms for our Customer Success organization. You will need to understand complex business requirements, translating them into effective solutions, and socializing those solutions among your colleagues and business partners.You Will:• Allocate approximately 80% of time to Gainsight or ChurnZero Administration and 20% Salesforce Administration• Work with Customer Success leaders to define the Gainsight or ChurnZero deployment strategy• Configure and administer Gainsight or ChurnZero to support the needs identified by our organization• Work with our teams on the design of business rules that analyze customer data and trigger actions for the Customer Success team to engage with customers• Configure Gainsight or ChurnZero integration with Salesforce• Design the end-to-end workflows in Salesforce and Gainsight or Chur

All, you might have seen the Topics, Replies counters all showing 0  on the pop up card when you click on your circular profile pic on the community?P.S. no data is lost and you can see your activity showing the correct values when you navigate to your actual /profile page.This is happening to all inSided communities and they are already on the fix.Discussion on the inSided community

InSided’s InSpired community

Hey gang, Can we have the latest posts feed back on the home page for community.insided.com? I really miss that being the first thing I see when I come here!

Both companies and employees regularly ask about what CS Ops people and Gainsight admins typically get paid. There's never been data, so we're fixing that! Thanks to the Gainsight Global Admins community and cooperation from Gainsight, we're running an anonymous survey. Fill it out and share it with your CS Ops friends! We want people to fill it out even if CS Ops is only part of their role. https://gainsight.typeform.com/to/sh4r7gRo

Evening!It’s been a little while since I was last here, sorry about that! But I’m back now, hopefully for the long run. Clearly I need to retake my spot on the leader board but trust me. I did it once and I’m sure I can do it a second time. Hehehe.Anyway, for those who don’t know me, I’m Blastoise186, a forum volunteer who mainly helps out on the OVO Forum, on here (yes, I’m back!) and a few other places. I just happen to be in a lot of places at once so its hard to pin me down. I’m really sorry if you mentioned me over the last few months and I didn’t respond to you. I promise I’ll try to catch up with whatever I missed while I was away!Over the last few months, I’ve actually been pretty busy not only smashing up the leaderboard on the OVO Forum, but also basically having to erm… “Rescue” another forum from collapse. It’s related to another energy supplier but I’ve opted not to reveal which one as I’d rather not blow my cover. It took up a lot of my free time a

Personally excited to work closely with my Cmgr comrades @Julian , @Marion Frecaut and @Gainsight CC Team along with all the Power users of this very Insider Community to design bigger wins for us all 🎉 

Hi I am a Recruiting Manager with DataRobot.  We have this Gainsight opportunity available: https://www.datarobot.com/careers/job/101188/.  Please contact me if you are interested! Kristine 817-602-1260kristine.escobedo@datarobot.com 

Job Description:Job DescriptionAs a Salesforce Customer Success Administrator for DataRobot, you will manage platforms for our Customer Success organization. You will need to understand complex business requirements, translating them into effective solutions, and socializing those solutions among your colleagues and business partners. You will be part of the Enterprise Applications team at DataRobot, working side-by-side with Salesforce Administrators and Developers and partnering closely with your Business Stakeholders.. We use Agile principles and a continuous delivery approach to release high-quality build iterations with the platforms we manage. You Will:• Allocate approximately 80% of time to Gainsight or ChurnZero Administration and 20% Salesforce Administration• Work with Customer Success leaders to define the Gainsight or ChurnZero deployment strategy• Configure and administer Gainsight or

Hi Everyone!I am a recruiter for Alteryx, and we are looking for a Gainsight Administrator.   If you know Gainsight, we can provide cross-training to SalesForce and other systems in an environment that fosters your growth and learning.  Ready to roll up your sleeves with this dynamic group? The job posts on Friday 1/7 on the Alteryx website, so I wanted to give this group a heads-up.  If interested, email me at stephanie.shurr@alteryx.com.  Quick Facts about Alteryx: In 2022 Alteryx will celebrate 25 years of revolutionizing how businesses make decisions using our drag-and-drop analytics for Snowflake, Excel, databases, maps and more Voted Best Places to Work Competitive compensation includes salary, RSUs, Flexible Time Off and more.alteryx.com - Alteryx Designer is now in the Cloud! 

Just sharing that our Product Makers community just got the nod for a couple awards:CMX has nominated our Product Makers community at Productboard for Best New Community award for the 2022 Community Industry Awards. We’d love to get your vote: https://cmxhub.com/awards/vote/#VJbjV8b968 🗳 Yesterday, Higher Logic selected me as the winner of their Rookie of the Year Super Forum Award. This was interesting (and perhaps a bit awkward) as Higher Logic is a competitor to inSided and I was the only non-Higher Logic customer to win. Maybe one day I can win an inSided community award instead so I can hype the platform more 🤷‍♂️🏆Thanks to the inSided team for helping us create a great start to our new community, we wouldn

As stated in the title

Part of the ongoing UI cleanup, this was a low hanging fruit… to consolidate some Categories in the main Community menu dropdown. 

I love the community and enjoy the growth of activity over the past several months.It would be nice if I had more options on email notifications on posts/topics as subscribing will send whenever there is a new post on the topic or comment on post.I would like to option of having a daily digest of activity or summary rather than receive a separate email for each activity. I would like to have the ability to select which topics I would prefer to see all activity and which ones I’d only like a daily or weekly update.Not sure if this is possible in the platform as it doesn’t appear to be in Profile Settings.

Hello! I’m partnering with a software company based in Charleston, SC and they’re looking for someone who has experience with Gainsight, so I wanted to come straight to the source! If you’re looking for a remote, long term opportunity with a great team / company culture and want to have a seat at the decision making table, please continue reading and reach out to me with any questions / to express interest! My email is: maelliot@teksystems.com  Job DescriptionThe Gainsight Business Analyst will support the Leadership Team of Application Services and will focus on supporting the customer operations organization specifically focused on customer success by ensuring adoption, operational effectiveness, and renewals throughout the customer journey. Examples include product usage, customer relationship management, health monitoring and helping identify expansion

Hiiiieeee to All the Community Members,Hope you all doing great in here!I am really trilled to be a part of this wonderful Gainsight Community. And very excited too. It is always special, the first step viz the first post . Well, now my footprints got imbibe in here and hope to see bright &

 I am thankful to Gainsight for this opportunity to start as the Cmgr. We want to Thank You, each one of our Awesome community members for spending time to help others solve their problems. We hope you are able to look away from your consoles and dashboards for the weekend and spend the best times with human and non-human friends, who matter to you. 🙏 😊

We are looking for a talented Gainsight Admin to join Contentsquare, WW leader in Digital Experience Analytics.We are a 120+ people Customer Success team with high growth and ambition. The Gainsight Admin role would be to maintain and adapt the platform to our new processes. The current projects notably include creating a new health score, adapting our instance to multi-products management, creating a new forecasting process. The position can be based in one of our offices in North America or EMEA (New York, London, Paris, Munich, Tel Aviv) or full remote. Full job desc here: https://jobs.lever.co/contentsquare/147fd380-bb74-44e2-b226-a149e48ed622Don’t hesitate to contact me if you have any questions on the position