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gloriamavunguGainsight Employee ⭐️
posted in Meetings & Office Hours
🚨 PX Webinar Alert: Register To Elevate Your Survey Strategy 🚨

 Ready to improve your customer engagement? Join us on August 28th at 8 AM PST for our "From Data to Discovery - The Insightful World of Surveys" webinar.  Discover how Gainsight PX can help you turn customer feedback into powerful insights and actionable strategies. What You'll Gain:💡 Survey Mastery: Discover the value of different survey types. 🔍 Practical Insights: Learn how to set up and analyze surveys in PX. 📈 Tailored Strategies: No matter your experience level, gain targeted insights: Level Beginner: Identify promoters and amplify their advocacy. Level Intermediate: Use feedback to enhance your product features. Level Advanced: Segment your users for personalized engagement.  Can't join live? Register anyway, and we'll send you the recording link so you can watch it at your convenience! 👉 Register Now and transform your feedback into powerful strategies!

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sshroff
sshroffGainsight Employee ⭐️⭐️
posted in Meetings & Office Hours
Bionic to Horizon Rules Office Hours on August 28th @ 7:30 AM PT / 8:30AM MT / 9:30AM CT / 10:30AM CT

Hello everyone!Have a question regarding Bionic to Horizon Rules? Please join our Bionic to Horizon Rules Office Hours session on Thursday, August 28th 2024 at 7:30AM PT / 8:30AM MT / 9:30 CT / 10:30 ET. Please submit your questions on this thread.  There is no need to register for these sessions - you can join at any time. Once the session is underway, we will go in order of questions posted then field questions from anybody else who has joined as well. We look forward to talking with you! Conference Details:Thursday, August 22nd 2024 at 7:30AM PT / 8:30AM MT / 9:30 CT / 10:30 ETJoin Zoom Meeting:https://gainsight.zoom.us/j/97413693810?pwd=MDhmWTFFVjdXb2ZzTCtlenE3U1dnQT09Passcode: 761093

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sshroff
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jfitzhenryGainsight Employee ⭐️
posted in Meetings & Office Hours
Webinar: Unlocking the Power of Aha! Connector for Seamless Product Request Management

Please join me at our upcoming webinar on the Aha! Connector—a powerful tool designed to streamline the management of product requests within Gainsight.Aha! Connector integrates seamlessly with Aha! to manage Initiatives, Features, and Ideas, fostering efficient collaboration between your product and customer success teams. In this webinar, we'll cover everything from setting up the connection to synchronizing organizations and managing enhancement requests.Agenda:Understanding Aha! Connector's key features and benefits. Step-by-step guide to setting up and configuring the Aha! Connector. Best practices for managing product requests and synchronizing data.This webinar aims to equip you with the knowledge to become a change champion within your organization while empowering you to help customers leverage this tool to enhance product lifecycle management and deliver superior outcomes.Register Now

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sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
Thursday US Admin Office Hours (CS Platform): August 22, 2024 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Thursday Admin Office Hours session on Thursday, August 22, 2024 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, August 22, 2024 at  11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

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sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
Tuesday US Admin Office Hours (CS Platform): August 27, 2024 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, August 27, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, August 27, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

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knestorsson
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
CANCELLED - Thusday Aug 28 US Admin Office Hours (CS)

I am out of the office for some additional PTO leading up to the coming holiday weekend, so this Thursday’s customary US Admin Office Hours for CS is cancelled.I will be back in time for the first September edition of Admin Office Hours on Tuesday, Sept 3, however, so enjoy the long weekend and I will see you then!Scott DrostGainsight

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sdrostgainsightcom
baji_bathula
baji_bathulaGainsight Employee ⭐️
posted in Meetings & Office Hours
EMEA Admin Office Hours(Thursday session) -29/08/2024

This thread is for the Admin Office Hours session for Thursday Aug 29th,2024. Submit your questions to this thread and we'll address them during our session at 1-2:30 PM UK TimeThere is no need to register for the sessions anymore.Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location        +1 669 900 6833 US (San Jose)        +1 253 215 8782 US (Tacoma)        +1 301 715 8592 US (Germantown)        +1 312 626 6799 US (Chicago)        +1 346 248 7799 US (Houston)        +1 646 876 9923 US (New York)        888 475 4499 US Toll-free        877 853 5257 US Toll-free        +91 80 71 279 440 India        +91 116 480 2722 India        +91 22 48 798 004 India        +91 224 879 8012 India        +91 226 480 2722 India        +91 22 71 279 525 India        +91 406 480 2722 Ind

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baji_bathula
baji_bathula
baji_bathulaGainsight Employee ⭐️
posted in Meetings & Office Hours
EMEA Admin Office Hours(Tuesday session) -27/08/2024

This thread is for the Admin Office Hours session for Tuesday Aug 27th,2024. Submit your questions to this thread and we'll address them during our session at 10-11:30 AM UK TimeThere is no need to register for the sessions anymore.Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location        +1 669 900 6833 US (San Jose)        +1 253 215 8782 US (Tacoma)        +1 301 715 8592 US (Germantown)        +1 312 626 6799 US (Chicago)        +1 346 248 7799 US (Houston)        +1 646 876 9923 US (New York)        888 475 4499 US Toll-free        877 853 5257 US Toll-free        +91 80 71 279 440 India        +91 116 480 2722 India        +91 22 48 798 004 India        +91 224 879 8012 India        +91 226 480 2722 India        +91 22 71 279 525 India        +91 406 480 2722 In

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baji_bathula
naga_raghav_sumanth
naga_raghav_sumanthGainsight Employee ⭐️
posted in Meetings & Office Hours
Support Holiday Hours - September 2024

We have a couple of holidays this month across the globe. So we have modified hours of Support for the next couple of weeks while we give our team time off.  We also have an all India Employee team meeting from September 25 -26. So Support responses to tickets may be delayed.  To focus on team building, we will have a lighter staff these days, and will not be offering live chat during this time.  We will only be focusing on Urgent/High tickets during these days. Please find the modified schedule below. September 2, 2024: Live chat & phone support disabled Delayed response time on non-urgent issues Staffed 24 hours, but agents only working High severity cases September 13 2024: Limited chat hours Delayed response time on non-urgent issues Staffed 24 hours, but agents only working High severity case September 20, 2024: Live chat & phone support disabled. Delayed response time on non-urgent issues. Staffed 24 hours, but agents only working High severity cases. September 2

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naga_raghav_sumanth
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
CANCELLED - Tuesday Aug 20 US Admin Office Hours (CS)

Hello all -- Due to unforeseen travel, I will not be able to hold tomorrow’s Tuesday US Admin Office Hours for Tuesday, August 20, 2024.My apologies for the short notice - I am returning from the site Wednesday night so I will be able to hold Thursday’s Admin Office Hours session as per usual -- talk with you then!Best,Scott Drost

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sdrostgainsightcom
sshroff
sshroffGainsight Employee ⭐️⭐️
posted in Meetings & Office Hours
Horizon Rules Office Hours on August 22nd @ 7:30AM PT / 8:30AM MT / 9:30AM CT / 10:30AM CT

Hello everyone!Have a question regarding Horizon Rules? Please join our Horizon Rules Office Hours session on Thursday, August 22nd 2024 at 7:30AM PT / 8:30AM MT / 9:30 CT / 10:30 ET. Please submit your questions on this thread.  There is no need to register for these sessions - you can join at any time. Once the session is underway, we will go in order of questions posted then field questions from anybody else who has joined as well. We look forward to talking with you! Conference Details:Thursday, August 22nd 2024 at 7:30AM PT / 8:30AM MT / 9:30 CT / 10:30 ETJoin Zoom Meeting:https://gainsight.zoom.us/j/97413693810?pwd=MDhmWTFFVjdXb2ZzTCtlenE3U1dnQT09Passcode: 761093

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ElleShutty
akhilv
akhilvGainsight Employee ⭐️
posted in Meetings & Office Hours
Recording: Crankup Webinar Series: From Data to Decisions, the Analytics Advantage | Gainsight

Thanks for attending the below Crankup Webinar Series for the month of August 2024. CrankUp Technicalities : From Data to Decisions, the Analytics Advantage | GainsightIn this webinar we discussed, Gainsight’s Community Analytics Overview Data-Driven Success Customer's Gainsight Analytics Journey: Guest Speaker Session Success stories and best practices.Please refer below for the complete recording of the webinar. Guest Speaker: @juan.delrio  Presenters: @Julian, @Aman, @akhilv  __Akhil Vattypally | Associate Customer Success Solutions Consultant, Gainsight

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Carol_Keyes
Aman Jha
Aman JhaGainsight Employee ⭐️
posted in Meetings & Office Hours
CS Crank Up Webinar Recap: Optimize Revenue Generation Through CSQL

With the recent Gainsight Crank Up webinar, @Rishibha  and @shashanksg  talked about how Customer Success can contribute to revenue growth, the importance of cross-functional collaboration between CS and Sales teams, and best practices for developing a successful customer success-led sales program. The session also highlights the role of technology in enabling CS teams to identify and qualify leads for Sales teams.We were also accompanied by our guest speak @ankitify, who talked about how MoEngage has been using CSQL to make their CS Org a revenue generating engine.Here are the topics that were covered during the webinar:CSQL Overview:  A CSQL is similar to a Marketing Qualified Lead (MQL) or Sales Qualified Lead (SQL), yet it is considerably higher in value because the lead is sourced from an existing customer.  In a mature CS organisation, expansion- upsell, cross sell is not entirely sales role but it is a well known fact that CS has a good control over it. CSM- being in most contac

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Aman Jha
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Sharon BokContributor ⭐️⭐️
asked in Meetings & Office Hours
Webinar: Effective Resource Models for Onboarding, Aug. 29

Could the right onboarding resource model be the catalyst your organization needs to boost efficiency and drive revenue?Join nCloud Integrators' Founder Brian Hodges and VP of Delivery Services Kate Griffin for a webinar on Aug. 29 at noon ET where they’ll explore the most powerful onboarding models out there. They will break down the pros and cons of each one, and help you determine the best approach for your organization.Grab your spot today: Elevating Onboarding: Effective Resource Models for Improve Efficiency and Revenue (google.com) 

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sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
Tuesday US Admin Office Hours (CS Platform): August 13, 2024 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, August 13, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, August 13, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

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alyssa.harding
baji_bathula
baji_bathulaGainsight Employee ⭐️
posted in Meetings & Office Hours
EMEA Admin Office Hours(Thursday session) -22/08/2024

This thread is for the Admin Office Hours session for Thursday Aug 22nd,2024. Submit your questions to this thread and we'll address them during our session at 1-2:30 PM UK TimeThere is no need to register for the sessions anymore.Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location        +1 669 900 6833 US (San Jose)        +1 253 215 8782 US (Tacoma)        +1 301 715 8592 US (Germantown)        +1 312 626 6799 US (Chicago)        +1 346 248 7799 US (Houston)        +1 646 876 9923 US (New York)        888 475 4499 US Toll-free        877 853 5257 US Toll-free        +91 80 71 279 440 India        +91 116 480 2722 India        +91 22 48 798 004 India        +91 224 879 8012 India        +91 226 480 2722 India        +91 22 71 279 525 India        +91 406 480 2722 Ind

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baji_bathula
baji_bathula
baji_bathulaGainsight Employee ⭐️
posted in Meetings & Office Hours
EMEA Admin Office Hours(Tuesday session) -20/08/2024

This thread is for the Admin Office Hours session for Tuesday Aug 20th,2024. Submit your questions to this thread and we'll address them during our session at 10-11:30 AM UK TimeThere is no need to register for the sessions anymore.Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location        +1 669 900 6833 US (San Jose)        +1 253 215 8782 US (Tacoma)        +1 301 715 8592 US (Germantown)        +1 312 626 6799 US (Chicago)        +1 346 248 7799 US (Houston)        +1 646 876 9923 US (New York)        888 475 4499 US Toll-free        877 853 5257 US Toll-free        +91 80 71 279 440 India        +91 116 480 2722 India        +91 22 48 798 004 India        +91 224 879 8012 India        +91 226 480 2722 India        +91 22 71 279 525 India        +91 406 480 2722 In

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baji_bathula
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
Thursday US Admin Office Hours (CS Platform): August 15, 2024 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for today’s Thursday Admin Office Hours session, Thursday, August 15, 2024 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, August 15, 2024 at  11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

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sdrostgainsightcom
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Sharon BokContributor ⭐️⭐️
posted in Meetings & Office Hours
Ready to Revolutionize Your Onboarding Process? Join Us on August 29

Have you ever wondered which onboarding model could truly transform your customer experience and drive growth?Join us on August 29th at 12 pm ET for an insightful webinar where we'll dive into the most effective models for onboarding. Whether you're aiming to build a consistent methodology, implement specific roles, or establish a dedicated onboarding unit, this session is designed to equip you with the knowledge and tools you need.Register today: Elevating Onboarding: Effective Models for Improve Efficiency and Revenue (google.com)  

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baji_bathula
baji_bathulaGainsight Employee ⭐️
posted in Meetings & Office Hours
EMEA Admin Office Hours(Tuesday session) -13/08/2024

This thread is for the Admin Office Hours session for Tuesday Aug 13th,2024. Submit your questions to this thread and we'll address them during our session at 1-2:30 PM UK TimeThere is no need to register for the sessions anymore.Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location        +1 669 900 6833 US (San Jose)        +1 253 215 8782 US (Tacoma)        +1 301 715 8592 US (Germantown)        +1 312 626 6799 US (Chicago)        +1 346 248 7799 US (Houston)        +1 646 876 9923 US (New York)        888 475 4499 US Toll-free        877 853 5257 US Toll-free        +91 80 71 279 440 India        +91 116 480 2722 India        +91 22 48 798 004 India        +91 224 879 8012 India        +91 226 480 2722 India        +91 22 71 279 525 India        +91 406 480 2722 Indi

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baji_bathula
baji_bathula
baji_bathulaGainsight Employee ⭐️
posted in Meetings & Office Hours
Cancelled::EMEA Admin Office Hours (Thursday session) - 15/08/2024

Hi All,We are not running Thursday 15/08/2024 office hours session because of Indian Independence day.

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baji_bathula
K
K_C_Gainsight Employee ⭐️
posted in Meetings & Office Hours
Upcoming: A Day in the Life - Proactive Outreach Strategies for Customer Success

🌟 Join Me for an Exciting Webinar 🌟🌟 A Day in the Life - Proactive Outreach Strategies for Customer Success 🌟I'm thrilled to invite you to my upcoming webinar on Tuesday, August 29 at 2:00 PM ET (11:00 AM PT), where we'll dive into strategies to elevate your customer success efforts. In our fast-paced business environment, the pressure to "do more with less" is real. But instead of just working harder, let's focus on working smarter, keeping our communication human-centered.Key Topics We'll Explore:📝 Proactive Engagement: Learn how to actively engage customers throughout their journey, ensuring they continuously find value and satisfaction.📝 Personalized Communication: Discover how to harness customer data and behavior to craft tailored outreach, making your interactions more impactful.📝 Maximizing Gainsight: Uncover how to effectively use Gainsight to enhance your personalized communication, optimizing your customer success strategy.I'm looking forward to sharing these insights

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sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
Thursday US Admin Office Hours (CS Platform): August 8, 2024 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Thursday Admin Office Hours session today, Thursday, August 8, 2024 at  11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, August 8, 2024 at  11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

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dhastings
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
Tuesday US Admin Office Hours (CS Platform): August 6, 2024 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, August 6, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, August 6, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

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akhilv
akhilvGainsight Employee ⭐️
posted in Meetings & Office Hours
CrankUp Technicalities : From Data to Decisions, the Analytics Advantage | Gainsight Community

Join us for a webinar on how Gainsight's customer communities analytics can drive customer success. Discover critical insights, optimize engagement, and enhance business outcomes.Key Topics:Gainsight Analytics Overview: Tools, features, and understanding customer behavior. Data-Driven Success: Tracking journeys, and key business metrics. Real-World Case Studies: Success stories and best practices. Interactive Q&A: Live demos and expert answers. Why Attend?Enhance customer success strategies with analytics. Practical tips to maximize your data's value. Network with Gainsight users and experts. Drive engagement, retention, and growth through data.Don't miss this opportunity to transform your data into powerful decisions!This is an excellent opportunity to gain valuable insights, enhance your skills, and interact with Gainsight's Customer Communities experts. We encourage you to register promptly as spaces are limited.  Register now  Guest Speaker: @juan.delrio  Presenters: @valerie.m

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akhilv

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