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1 month ago

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Customer Communities (CC)

Customer Communities (CC)

Discover how to build engaging, vibrant communities with the CC platform

2,968 Topics
10,770 Replies

Sumalatha

started this topic

CC Newsletter September 2026

Customer Communities September 2026 This month, we're doubling down on structure and scale, deeper content hierarchies, translation managem...

CUSTOMER COMMUNITIES: Fall 2026 Product Showcase | Watch Now

samanthahamlet

started this topic

Join our Community Professionals Meet-ups!

Hey everyone! Since the successful launch of our Community Professionals Meet-ups in August, we have seen incredible engagement and value e...

All Topics

kcroninGainsight Employee ⭐️

published in Customer Communities (CC)

Gainsight CC: Take Action in Your Community with CC MCP, Now with Write ToolsNews

CC MCP now does more than search and analyze. With the new write tools, you can publish content, manage ideas, and moderate your community through a conversation with your AI tool.Here’s What’s NewContent publishing from your AI tool Create and publi

484

SimonHContributor ⭐️⭐️⭐️⭐️

asked in Customer Communities (CC)

Does tagging effect search ranking?

As the subject says, does tagging effect the search ranking or is it strictly for filtering?

272

YoeriGainsight Employee ⭐️⭐️⭐️

published in Customer Communities (CC)

One feature preview live, two feature previews extendedNews

Hi all, we shipped a quality of life improvement to your community and we have extended the feature preview for two accessibility features for 7 more days. Read on to learn more. Now live: See your topic while it’s under reviewWhen the Moderation AI

430

JohnK.Contributor ⭐️⭐️

posted in Customer Communities (CC)

Anyone run a community bingo before?

Our Community kickoff is coming up in October and I’d like to do something special for it! We are looking at potentially doing a Community bingo (got the idea from another community) where we provide either a list of emoji’s that we will hide in seve

648

bjoern_schulzeHelper ⭐️⭐️⭐️

asked in Customer Communities (CC)

Server-side Primary Role authorization for connectors

We are building custom Community widgets with role-based visibility. Our widgets check the viewer’s Primary Role before loading their content modules, but we also need server-side authorization to prevent unauthorized users from calling the connector

1061

amarawABContributor ⭐️

asked in Customer Communities (CC)

How are you translating Custom HTML widgets

My team and I are investigating localization options in the community platform, given our organization’s expansion into Europe and Asia.We heavily use Custom HTML widgets throughout our platform, and are looking into translation options. From my unde

291

bjoern_schulzeHelper ⭐️⭐️⭐️

asked in Customer Communities (CC)

API access to rank definitions and progression rules

I’m building a custom gamification widget for our community. It should show the signed-in member’s current rank, total points, next attainable rank, and progress towards that rank, including the needed points or other requirements (like “2 more solut

393

KgastaldoHelper ⭐️⭐️⭐️

posted in Customer Communities (CC)

How are you handling ideation?

Hey Community - I’d like to get some examples of how other communities are handling ideation. I’m looking for details - IE integrations, timelines for responses, etc. I’m working with our products team to do a phased approach, but I’d love to show th

1717

mitchell.gordonExpert ⭐️

asked in Customer Communities (CC)

Custom Code Dark Mode

Has anyone custom coded their community to have a Dark Mode? I was thinking about trying to tackle this with the help of Claude. I wanted to ask here first to see if anyone has completed this and how they accomplished it.

893

Thomas DeelyContributor ⭐️⭐️⭐️

asked in Customer Communities (CC)

Does gainsight have an integration with lingotek for translation?

I am curious if gainsight has an integration with lingotek for translation and if anyone uses it.

252

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