Last Updated On: March 19, 2025
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This article contains detailed tables listing the latest product releases and recent updates in the knowledge base articles.
Note: This article contains information for the current and previous quarters. Data for the quarter before the last is removed at the start of a new quarter. For instance, information for Q4 2024 and Q1 2025 is currently available. When Q2 2025 starts, Q4 2024 data will be removed.
Latest Product Release
This table lists the new features and enhancements launched in Customer Communities.
Q1 2025 (February - April)
| New Feature / Enhancement | Release Date |
|---|---|
| Analyze Community Data with Business Intelligence Tools | March 19, 2025 |
| Enhance Community Pages with List Views | February 27, 2025 |
| Improve Accessibility with Localized Homepages | February 27, 2025 |
| Enhance Community Engagement with Topic Filters | February 27, 2025 |
Q4 2024 (November 2024 - January 2025)
| New Feature / Enhancement | Release Date |
|---|---|
| Notification Center Now Generally Available (GA) | January 30, 2025 |
| Create Hierarchy in Product Areas | January 30, 2025 |
| Explore Community Data Lake Structure Using Data Catalog | November 28, 2024 |
| Analyze Community Data with Business Intelligence Tools (Open Beta) | November 28, 2024 |
| Gainsight AI Features Now Available for All Control Users! | November 13, 2024 |
| Introducing Settings Menu in Destination | November 7, 2024 |
| Configure Header, Footer, and Third Party Scripts in Destination | November 7, 2024 |
| In-app Notification Center (Open Beta) | November 5, 2024 |
| Additional Hierarchy in Community Module | November 5, 2024 |
| Localized Community and Knowledge Base (KB) Modules | November 5, 2024 |
Knowledge Base Updates
This table lists the newly published and updated articles in the knowledge base.
- New Article: New knowledge base articles explaining new feature launch.
- Update Article: Existing knowledge base articles which have undergone significant changes or are impacted by a product release enhancement.
Q1 2025 (February - April)
| Article Title | Published Date / Last Updated On | New Article / Updated Article |
|---|---|---|
| How to Create an S3 Connection | March 19, 2025 | Updated |
| How to connect Looker with Customer Communities Data Lake through BI connector | March 19, 2025 | Updated |
| How to connect Power BI with Customer Communities | March 19, 2025 | Updated |
| Data Lake through BI connector | March 19, 2025 | Updated |
| How to connect Tableau Online with Customer Communities Data Lake through BI connector | March 19, 2025 | Updated |
| Configure List Views | February 27, 2025 | New |
| Create a Localized Homepage | February 27, 2025 | New |
| Filter Topics on Category | February 27, 2025 | New |
| A closer look at Homepage widgets | February 27, 2025 | Updated |
| Best practices in homepage design & customization | February 27, 2025 | Updated |
Q4 2024 (November 2024 - January 2025)
