Skip to main content

Community

Gainsight.com
Support & Documentation
Marketplace
Training
Pulse+

Ideas
Events
Groups & Betas
Product Updates
- - Knowledge Base

Home
Getting started
Meetings and Trainings

Meetings and Trainings

Get access to a world of insights with trainings, webinars, roundtables, and more

1579 Topics

AnkurGhoshGainsight Employee ⭐️

posted in Training & Certification

Explore Advanced Programs to Enhance Your JO Program Knowledge

Gainsight Admins looking to excel in program creation for Journey Orchestrator. We have some exciting news for you. Introducing the Redesigned Advanced Program - NXT The course explains how admins can build and manage the Advanced Program in Journey Orchestrator. The Advanced Program enables you to create advanced programs more efficiently. It offers a simplified process and adds flexibility. Please note, the Query builder section has now been added to the Redesigned Advanced Program - NXT course. Happy reading and exploring.

sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️

posted in Meetings & Office Hours

Tuesday US Admin Office Hours for Jan 28, 2025 RESCHEDULING

Hello all -- My travel schedule today conflicts with the usual Tuesday Admin Office Hours time slot.I will be hosting a make-up session tomorrow (Wednesday 1/29/25) instead for that same time slot (1pm PT).I will post a thread for that session EOD today so that there’s no confusion that it might be a thread for the regularly-scheduled session today.Apologies for the inconvenience, but hope you can make tomorrow’s make-up session if you were planning on today, or if not, the usual Thursday session.Best,Scott Drost, Gainsight

baji_bathulaGainsight Employee ⭐️

posted in Meetings & Office Hours

EMEA Admin Office Hours(Thursday session) -30/01/2025

This thread is for the Admin Office Hours session for Thursday Jan 30th,2025. Submit your questions to this thread and we'll address them during our session at 1-2:30 PM UK TimeThere is no need to register for the sessions anymore.Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 Ind

baji_bathulaGainsight Employee ⭐️

posted in Meetings & Office Hours

EMEA Admin Office Hours(Tuesday session) -28/01/2025

This thread is for the Admin Office Hours session for Tuesday Jan 28th,2025. Submit your questions to this thread and we'll address them during our session at 10-11:30 AM UK TimeThere is no need to register for the sessions anymore.Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 In

sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️

posted in Meetings & Office Hours

Thursday US Admin Office Hours (CS Platform): Jan 23, 2025 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Thursday Admin Office Hours session on Thursday, January 23, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, January 23, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️

posted in Meetings & Office Hours

Tuesday US Admin Office Hours (CS Platform): Jan 21, 2025 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, January 21, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, January 21, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

baji_bathulaGainsight Employee ⭐️

posted in Meetings & Office Hours

EMEA Admin Office Hours(Tuesday session) -21/01/2025

This thread is for the Admin Office Hours session for Tuesday Jan 21st,2025. Submit your questions to this thread and we'll address them during our session at 10-11:30 AM UK TimeThere is no need to register for the sessions anymore.Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 In

baji_bathulaGainsight Employee ⭐️

posted in Meetings & Office Hours

EMEA Admin Office Hours(Thursday session) -23/01/2025

This thread is for the Admin Office Hours session for Thursday Jan 23rd,2025. Submit your questions to this thread and we'll address them during our session at 1-2:30 PM UK TimeThere is no need to register for the sessions anymore.Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 Ind

sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️

posted in Meetings & Office Hours

Thursday US Admin Office Hours (CS Platform): Jan 16, 2025 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Thursday Admin Office Hours session on Thursday, January 16, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, January 16, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️

posted in Meetings & Office Hours

Tuesday US Admin Office Hours (CS Platform): Jan 14, 2025 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, January 14, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, January 14, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️

posted in Meetings & Office Hours

Thursday US Admin Office Hours (CS Platform): Jan 9, 2025 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for today’s Thursday Admin Office Hours session, Thursday, January 9, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, January 9, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️

posted in Meetings & Office Hours

Tuesday US Admin Office Hours (CS Platform): Jan 7, 2025 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for today’s Tuesday Admin Office Hours session, Tuesday, January 7, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, January 7, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

baji_bathulaGainsight Employee ⭐️

posted in Meetings & Office Hours

EMEA Admin Office Hours(Thursday session) -09/01/2025

This thread is for the Admin Office Hours session for Thursday Jan 9th,2025. Submit your questions to this thread and we'll address them during our session at 1-2:30 PM UK TimeThere is no need to register for the sessions anymore.Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 Indi

baji_bathulaGainsight Employee ⭐️

posted in Meetings & Office Hours

EMEA Admin Office Hours(Tuesday session) -07/01/2025

This thread is for the Admin Office Hours session for Tuesday Jan 7th,2025. Submit your questions to this thread and we'll address them during our session at 10-11:30 AM UK TimeThere is no need to register for the sessions anymore.Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 Ind

jgasparroGainsight Employee ⭐️

posted in Training & Certification

📢 Exciting News: Earn Your Skills Badge in Change Management for Customer Success!

Are you ready to take your customer success expertise to the next level? Gainsight Pulse+ is thrilled to announce the launch of our comprehensive Change Management in Customer Success training program! This series is designed to empower you with essential strategies, tools, and insights to master change management, ultimately improving customer retention and driving success.Here’s what’s included:1️⃣ Introduction to Change Management in Customer SuccessLearn the foundational strategies to navigate organizational change effectively.2️⃣ Implementing Change Management StrategiesGain the tools and techniques needed to master change management implementation.3️⃣ Measuring and Optimizing Change Management ImpactEquip yourself with the skills to measure and optimize the success of your change initiatives.4️⃣ Pulse+ Change Management Skills Badge ExamTest your understanding of core concepts with this 20-question exam to earn your badge!🎓 Why Earn Your Skills Badge?Prove Your Expertise: Showca

seth_schroederGainsight Employee ⭐️⭐️

posted in Training & Certification

Gainsight Admin Profile - Keith Mattes: Learning Through Experimentation

@keith_mattes, a Technical Program Specialist for Rapid7, also works as one of their key Gainsight Administrators. Keith’s previous experience as a Gainsight Admin is invaluable to his current role, but gaining that expertise required a lot of experimentation and a willingness to fail.I’ve iterated a bunch. I think sometimes it’s trial by fire, but a lot of times it’s trial by error.Keith’s use of Gainsight at Rapid7 has become an important part of their workflow, but it didn’t start that way. He said there was a learning curve of figuring out what Gainsight tools they needed and what they were ready for. His team didn’t rush into complexity, but instead focused on a foundation of essentials that they added to as needed.We’re able to explore more detailed and intricate things, but we also have a very ‘keep it simple’ approach here… Gainsight is becoming more of a pillar, more of a primary tool here… People are dependent on the information and data that we generate. Hear more about Keit

naga_raghav_sumanthGainsight Employee ⭐️

posted in Meetings & Office Hours

Support Holiday Hours - January 2025

We have a couple of holidays this month across the globe. So we have modified hours for certain channels for the next couple of weeks while we give our team time off. Please find the modified schedule below. January 13, 2025: Live chat & phone support disabled. Delayed response time on non-urgent issues. Staffed 24 hours, but agents only working High severity cases. January 14, 2025: Live chat & phone support disabled. Delayed response time on non-urgent issues. Staffed 24 hours, but agents only working High severity cases. January 20, 2025: Live chat & phone support disabled. Delayed response time on non-urgent issues. Staffed 24 hours, but agents only working High severity cases.

sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️

posted in Meetings & Office Hours

Thursday US Admin Office Hours (CS Platform): Jan 2, 2025 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone and happy 2025!!This thread is for today’s Thursday Admin Office Hours session, Thursday, January 2, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, January 2, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️

posted in Meetings & Office Hours

Thursday US Admin Office Hours (CS Platform): Dec 12, 2024 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone! Apologies for the late post today!This thread is for today’s Thursday Admin Office Hours session, Thursday, December 12, 2024 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, December 12, 2024 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️

posted in Meetings & Office Hours

Thursday US Admin Office Hours (CS Platform): Dec 19, 2024 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Thursday Admin Office Hours session on Thursday, December 19, 2024 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, December 19, 2024 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

baji_bathulaGainsight Employee ⭐️

posted in Meetings & Office Hours

EMEA Admin Office Hours(Thursday session) -19/12/2024

This thread is for the Admin Office Hours session for Thursday Dec 19th,2024. Submit your questions to this thread and we'll address them during our session at 1-2:30 PM UK TimeThere is no need to register for the sessions anymore.Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 Ind

vgauravGainsight Employee ⭐️

posted in Training & Certification

Gainsight Level 3 Admin Exam Preparation and Review Course!

📣New Course Alert: Gainsight Level 3 Admin Exam Preparation and Review Course!🚀Dear Community Members,We are thrilled to announce the release of our Gainsight Level 3 Admin Exam Preparation and Review Course ! This course is specifically tailored for individuals who have completed the introductory e-learning modules, participated in relevant instructor-led courses, and accrued at least 6 months of hands-on Gainsight administration experience.Purpose:Our goal is to help you revisit and consolidate your knowledge of key concepts and functionalities ensuring you are fully prepared to excel in the Gainsight NXT Admin Exam.Important Note:This course is currently available in a "Beta" version. While the foundational content is ready, we are continuously refining and improving the material. During the Beta period, this course is free of charge! Please note that starting February 1st, accessing the course will require the purchase of the exam. We invite and appreciate your feedback to make

sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️

posted in Meetings & Office Hours

Tuesday US Admin Office Hours (CS Platform): Dec 17, 2024 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, December 17, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, December 17, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

baji_bathulaGainsight Employee ⭐️

posted in Meetings & Office Hours

EMEA Admin Office Hours(Tuesday session) -17/12/2024

This thread is for the Admin Office Hours session for Tuesday Dec 17th,2024. Submit your questions to this thread and we'll address them during our session at 10-11:30 AM UK TimeThere is no need to register for the sessions anymore.Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 In

naga_raghav_sumanthGainsight Employee ⭐️

posted in Meetings & Office Hours

Support Holiday Hours - December 2024

Happy Holidays from Gainsight Support!! Below are the updated holidays where you may see delayed response times or certain channels of support closed. December 24, 2024: Live chat & phone support disabled Delayed response time on non-urgent issues No change in email & portal ticket submission Staffed 24 hours, but agents only working High severity cases December 25, 2024: Closed December 26 - 27, 2024: Live chat & phone support disabled Delayed response time on non-urgent issues No change in email & portal ticket submission Staffed 24 hours, but agents only working High severity cases December 30 - 31, 2024: Live chat & phone support disabled Delayed response time on non-urgent issues No change in email & portal ticket submission Staffed 24 hours, but agents only working High severity cases January 1, 2025: Closed We will return to normal business hours and all channels operating on January 2, 2025. As a reminder, you can submit suppor

1
2
3
4
...
64

Page 1 / 64

Badges

Sravanthi Eletihas earned the badge Level 2 Reports & Dashboards
spencer_engelhas earned the badge CS Ops Product Council 2025
aaronhattonhas earned the badge CS Ops Product Council 2025
victoria_peeker_barryhas earned the badge 2023 GameChanger Award Winner
victoria_peeker_barryhas earned the badge 2024 GameChanger Award Winner

Show all badges

Powered by Gainsight

Terms & Conditions Cookie settings

Sign up

If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.

Else, please continue with the registration below.

Username *

E-mail address *

First name *

Last Name *

Company *

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Welcome to the Gainsight Community

Retrieve username / Reset password or Create an account

Username or Email

Password

Remember me

Forgot / reset password

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK