Meetings & Office Hours

This thread is for the upcoming EMEA Admin Office Hours for Thursday, April 24th, 2025. 🕐 Time: 1:00 – 2:30 PM UK Time💬 Have questions? Drop them in this thread—we’ll cover them live during the session! 🔗 Join Zoom Meeting (Note: this is a new link!) https://gainsight.zoom.us/j/94074862515?pwd=DAiixkKZfGaL7va9VNZiEiPiGUA261.1 🔢 Meeting ID: 940 7486 2515🔐 Passcode: 333404 📞 One Tap Mobile (US) +17193594580,,94074862515#,,,,*333404#+12532050468,,94074862515#,,,,*333404# 🌍 Dial-in by your location (US, UK, India, Israel, Canada & more)👉 Find your local number 💻 Join via SIP 94074862515@zoomcrc.com 🌐 Join via H.323 US West: 144.195.19.161 US East: 206.247.11.121 India (Mumbai): 115.114.131.7 India (Hyderabad): 115.114.115.7 Netherlands (Amsterdam): 159.124.15.191 Germany: 159.124.47.249 Australia (Sydney): 159.124.104.213 Australia (Melbourne): 159.124.74.212 Brazil: 64.211.144.160 Canada (Toronto): 159.124.168.213 Canada (Vancouver): 159.124.196.25 Japan (Tokyo): 170.114.194.163

This thread is for the upcoming EMEA Admin Office Hours for Thursday, April 17th, 2025. 🕐 Time: 1:00 – 2:30 PM UK Time💬 Have questions? Drop them in this thread—we’ll cover them live during the session! 🔗 Join Zoom Meeting (Note: this is a new link!) https://gainsight.zoom.us/j/94074862515?pwd=DAiixkKZfGaL7va9VNZiEiPiGUA261.1 🔢 Meeting ID: 940 7486 2515🔐 Passcode: 333404 📞 One Tap Mobile (US) +17193594580,,94074862515#,,,,*333404#+12532050468,,94074862515#,,,,*333404# 🌍 Dial-in by your location (US, UK, India, Israel, Canada & more)👉 Find your local number 💻 Join via SIP 94074862515@zoomcrc.com 🌐 Join via H.323 US West: 144.195.19.161 US East: 206.247.11.121 India (Mumbai): 115.114.131.7 India (Hyderabad): 115.114.115.7 Netherlands (Amsterdam): 159.124.15.191 Germany: 159.124.47.249 Australia (Sydney): 159.124.104.213 Australia (Melbourne): 159.124.74.212 Brazil: 64.211.144.160 Canada (Toronto): 159.124.168.213 Canada (Vancouver): 159.124.196.25 Japan (Tokyo): 170.114.194.163

Hello everyone! I AM BACK! ALSO . . . I apparently did not hit the “Create” button a week ago with my post to let everyone know that I was on PTO last week and almost entirely offline -- either that or it timed out for some other reason -- my apologies! SO -- we are back to business as usual for the coming weeks. This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, April 22, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET. Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions). There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you! Conference Details (Zoom): Tuesday, April 22, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join

Hello everyone! This thread is for our upcoming Thursday Admin Office Hours session on Thursday, April 10, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET. Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions). There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you! Conference Details (Zoom): Thursday, April 10, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting: https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548 Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

Due to some internal reasons, all recurring Tuesday sessions of the EMEA Admin Office Hours are cancelled until further notice. We will continue to host the Thursday sessions as usual. 👉 Join us for the upcoming Thursday session on 17/04/2025:🔗 EMEA Admin Office Hours – Thursday Session Thank you for your understanding and continued participation! — Shiv Gainsight CSA

Hello everyone! This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, April 8, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET. Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions). There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you! Conference Details (Zoom): Tuesday, April 8, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting: https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131 Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

COMING UP IN 15 MINUTES! Apologies -- thought this was posted yesterday but have a feeling my session had timed out before hitting the “post” button. With that, here’s the post: This thread is for our upcoming Thursday Admin Office Hours session on Thursday, April 3, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET. Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions). There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you! Conference Details (Zoom): Thursday, April 3, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting: https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548 Passcode: 2968

Hello everyone! This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, April 1, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET. Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions). There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you! Conference Details (Zoom): Tuesday, April 1, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting: https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131 Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

Hello everyone! This thread is for our upcoming Thursday Admin Office Hours session on Thursday, March 27, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET. Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions). There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you! Conference Details (Zoom): Thursday, March 27, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting: https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548 Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

Hello everyone! This thread is for today’s Tuesday Admin Office Hours session, Tuesday, March 25, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET. Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions). There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you! Conference Details (Zoom): Tuesday, March 25, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting: https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131 Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

We have a couple of holidays this month across the globe. So we have modified support hours for certain channels for the next couple of weeks while we give our team time off. Please find the modified schedule below. May 1, 2025: Live chat & phone support disabled. Delayed response time on non-urgent issues Staffed 24 hours, but agents only working High severity cases. May 16 2025: Live chat & phone support disabled. Delayed response time on non-urgent issues. Staffed 24 hours, but agents only working High severity cases. May 26, 2025: Live chat & phone support disabled. Delayed response time on non-urgent issues Staffed 24 hours, but agents only working High severity cases. May 30, 2025: Limited chat hours Delayed response time on non-urgent issues Staffed 24 hours, but agents only working High severity cases.

We have a holiday this month across the globe. So we have modified hours for certain channels for the next couple of weeks while we give our team time off. Please find the modified schedule below. April 18, 2025: Live chat & phone support disabled. Delayed response time on non-urgent issues. Staffed 24 hours, but agents only working High severity cases.

This thread is for the Admin Office Hours session for Thursday March 27th,2025. Submit your questions to this thread and we'll address them during our session at 1-2:30 PM UK Time There is no need to register for the sessions anymore. Join Zoom Meeting: https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09 Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma) Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 India +91 446 480 2722 India +91 806 480 2722 India 000 800 050 5050 India Toll-free 000 800 040 1530

This thread is for the Admin Office Hours session for Tuesday March 25th,2025. Submit your questions to this thread and we'll address them during our session at 10-11:30 AM UK Time There is no need to register for the sessions anymore. Join Zoom Meeting: https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09 Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma) Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 India +91 446 480 2722 India +91 806 480 2722 India 000 800 050 5050 India Toll-free 000 800 040 153

Hello everyone! This thread is for our today’s Thursday Admin Office Hours session, Thursday, March 20, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET. Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions). There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you! Conference Details (Zoom): Thursday, March 20, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting: https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548 Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

Hello everyone! This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, March 11, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET. Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions). There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you! Conference Details (Zoom): Tuesday, March 11, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting: https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131 Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

Register today - Gainsight Office Hour on March 25 at 12 PM ET Don't miss this opportunity to shape the conversation and get expert insights directly from Gainsight pros. Have burning questions about automation, data quality, or any Gainsight challenges? Let us know when you register. What you can expect:✔ Personalized advice based on your questions✔ Real-world insights and strategies from fellow Gainsight users Ready to steer the conversation? Register now and let us know what topics you’re eager to discuss. Once registered, you’ll receive a calendar invite with a Zoom link. Registration link: https://lnkd.in/gyxqptkx

Hello all -- I am traveling today and will not be able to hold US Admin Office Hours’ regularly scheduled Tuesday session. We’ll be back in business on Thursday, March 18th at the customary time (11am Pacific), and I’ll post a thread for it tomorrow afternoon. See you Thursday! Scott Drost

This thread is for the Admin Office Hours session for Tuesday March 18th,2025. Submit your questions to this thread and we'll address them during our session at 10-11:30 AM UK Time There is no need to register for the sessions anymore. Join Zoom Meeting: https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09 Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma) Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 India +91 446 480 2722 India +91 806 480 2722 India 000 800 050 5050 India Toll-free 000 800 040 153

This thread is for the Admin Office Hours session for Thursday March 20th,2025. Submit your questions to this thread and we'll address them during our session at 1-2:30 PM UK Time There is no need to register for the sessions anymore. Join Zoom Meeting: https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09 Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma) Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 India +91 446 480 2722 India +91 806 480 2722 India 000 800 050 5050 India Toll-free 000 800 040 1530

As part of Learning and Development process, our teammates would be engaged in an internal training for a couple of hours. Please find the modified schedule below. When : March 17, 1:30 PM - 3:00 PM PST / 3:30 PM - 5:00 PM CST. What to Expect: Chat hours would be closed from 1:30 PM - 3:00 PM PST on March 17th. Please expect delayed response time on non-urgent issues. Chats would resume from 3 PM PST and end by 4 PM PST as per the schedule.

Hello everyone! This thread is for our upcoming Thursday Admin Office Hours session on Thursday, March 13, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET. Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions). There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you! Conference Details (Zoom): Thursday, March 13, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting: https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548 Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

This thread is for the Admin Office Hours session for Thursday March 13th,2025. Submit your questions to this thread and we'll address them during our session at 1-2:30 PM UK Time There is no need to register for the sessions anymore. Join Zoom Meeting: https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09 Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma) Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 India +91 446 480 2722 India +91 806 480 2722 India 000 800 050 5050 India Toll-free 000 800 040 1530

Mark your calendar for an engaging Gainsight Office Hour on March 25 at 12 PM ET, where the spotlight is on YOU. This is your chance to steer the conversation and explore YOUR burning questions directly with our Gainsight expert. Whether you’re curious about how to supercharge your automation with the Rules Engine, ensure impeccable data quality, or tackle any other Gainsight challenge, we’ve got you covered! To attend, simply register using the link below, and specify the topics you’d like to cover. Once registered, you’ll receive a calendar invite with a Zoom link. https://lnkd.in/gyxqptkx

🚀 Gainsight’s FY26 Roadmap Webinar – See What’s Coming! 🚀 Exciting changes are on the horizon! Join Gainsight’s Product team for an exclusive look at what’s next for our platform and how we’re evolving to deliver even more value to our customers. This webinar is more than just an update, it’s a chance to connect, share insights, and ensure that we’re building the right solutions to support your success. While priorities may shift to meet changing needs, our commitment to keeping you informed and engaged remains constant. ✨ Here’s what you can look forward to: 🔹 Deeper alignment across our products and the customer journey 🔹 AI-driven innovation for both end users and executives 🔹 Improved reporting to tie outcomes to activity and ROI 🔹 Our forward-thinking vision for the future of customer success 📅 Date & Time: March 6, 2025 from 8:00 to 9:30 AM (PT)📍 Register Here Don’t miss this opportunity to hear directly from our Product team and get a first look at the innovations coming