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sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
US Admin Office Hours (Thursday session) - 08/20/20 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Thursday Admin Office Hours session on Thursday, August 20, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, August 20, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/253252739?pwd=RHl3ekk0RGN0ZFR3TmRkK1Zldks0QT09 Meeting ID: 253 252 739Password: 864010 Dial by your location        +1 312 626 6799 US (Chicago)        +1 646 876 9923 US (New York)        +1 301 715 8592 US (Germantown)        +1 346 248 7799 US (Houst

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baji_bathula
baji_bathulaGainsight Employee ⭐️
posted in Meetings & Office Hours
EMEA Admin Office Hours - 21/05/2020

This thread is for the Admin Office Hours session for Thursday May 21st,2020. Submit your questions to this thread and we'll address them during our session at 1p-3p GMT+1 There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session.   Join Zoom Meetinghttps://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09 Meeting ID: 991 5008 4271 Password: 931784 One tap mobile +16699006833,,99150084271#,,1#,931784# US (San Jose) +12532158782,,99150084271#,,1#,931784# US (Tacoma) Dial by your location         +1 669 900 6833 US (San Jose)         +1 253 215 8782 US (Tacoma)         +1 301 715 8592 US (Germantown)         +1 312 626 6799 US (Chicago)         +1 346 248 7799 US (Houston)         +1 646 876 9923 US (New York)         888 475 4499 US Toll-free         877 853 5257 US Toll-free         +91 80 71 279 440 India         +91 116 480 2722 India         +91 22

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sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
US Admin Office Hours (Thursday session) - 08/13/20 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Thursday Admin Office Hours session on Thursday, August 13, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, August 13, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/253252739?pwd=RHl3ekk0RGN0ZFR3TmRkK1Zldks0QT09 Meeting ID: 253 252 739Password: 864010 Dial by your location        +1 312 626 6799 US (Chicago)        +1 646 876 9923 US (New York)        +1 301 715 8592 US (Germantown)        +1 346 248 7799 US (Houst

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sdrostgainsightcom
spencer_engel
spencer_engelExpert ⭐️
posted in Meetings & Office Hours
US Admin Office Hours (Tuesday session) - 08/18/20 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, August 18, 2020 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, August 18, 2020 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:    Click here to joinMeeting ID: 939 7249 7920Passcode: F7msaSQ3 Dial-in Numbers:        877 853 5257 US Toll-free        888 475 4499 US Toll-free        000 800 040 1530 India Toll-free        000 800 050 5050 India Toll-free        855 703 8985 Canada Toll-free Find your local number

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anna-whitehouse
baji_bathula
baji_bathulaGainsight Employee ⭐️
posted in Meetings & Office Hours
EMEA Admin Office Hours - 20/08/2020

This thread is for the Admin Office Hours session for Thursday Aug 20th,2020. Submit your questions to this thread and we'll address them during our session at 1p-3p GMT+1There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Join Zoom Meeting: https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location        +1 669 900 6833 US (San Jose)        +1 253 215 8782 US (Tacoma)        +1 301 715 8592 US (Germantown)        +1 312 626 6799 US (Chicago)        +1 346 248 7799 US (Houston)        +1 646 876 9923 US (New York)        888 475 4499 US Toll-free        877 853 5257 US Toll-free        +91 80 71 279 440 India        +91 116 480 2722 India        +91 22 48 798 004 India 

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dshorter
dshorterGainsight Employee ⭐️
posted in Meetings & Office Hours
Webinar Recording: Nailing Pre-sales to Post-sales Handoff: Resolving the Disconnected Customer Experience Problem

Missed our webinar last week on “Nailing Presales to Post-sales Handoff: Resolving the Disconnected Customer Experience Problem”? You’re in luck, you can find the full recording here: In this two-part webinar, Kartik Yegneshwar, Director, Escalations, will first describe how Gainsight users can mitigate the disconnected customer experience problem using Success Plans and Success Snapshots. Followed by a live step by step configuration tutorial of those workflows and reports, by Jake Ellis, Sr. Solutions Consultant.

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dshorter
baji_bathula
baji_bathulaGainsight Employee ⭐️
posted in Meetings & Office Hours
EMEA Admin Office Hours - 13/08/2020

This thread is for the Admin Office Hours session for Thursday Aug 13th,2020. Submit your questions to this thread and we'll address them during our session at 1p-3p GMT+1There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Join Zoom Meetinghttps://gainsight.zoom.us/my/balashivani

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carissa curtisContributor ⭐️⭐️⭐️
asked in Meetings & Office Hours
Events & Office Hours

Hello,We have registered for tomorrow’s office hours at 2 PM ET but are unable to leave our question on the registration page. Can you please advise?

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lila_meyer
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
US Admin Office Hours (Tuesday session) - 08/11/20 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, August 11, 2020 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, August 11, 2020 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:    Click here to joinMeeting ID: 939 7249 7920Passcode: F7msaSQ3 Dial-in Numbers:        877 853 5257 US Toll-free        888 475 4499 US Toll-free        000 800 040 1530 India Toll-free        000 800 050 5050 India Toll-free        855 703 8985 Canada Toll-free Find your local number

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spencer_engel
spencer_engelExpert ⭐️
posted in Meetings & Office Hours
US Admin Office Hours - 8/6/20 - 11 a.m. PT - Pre-session Thread

Hello everyone! This thread is for our upcoming Thursday Admin Office Hours session on Thursday, August 6, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, August 6, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/253252739?pwd=RHl3ekk0RGN0ZFR3TmRkK1Zldks0QT09 Meeting ID: 253 252 739Password: 864010 One tap mobile+13126266799,,253252739#,,1#,864010# US (Chicago)+16468769923,,253252739#,,1#,864010# US (New York) Dial by your location        +1 312 626 6799 US (Chic

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ml2019
baji_bathula
baji_bathulaGainsight Employee ⭐️
posted in Meetings & Office Hours
EMEA Admin Office Hours - 6/08/2020

This thread is for the Admin Office Hours session for Thursday Aug 6th,2020. Submit your questions to this thread and we'll address them during our session at 1p-3p GMT+1There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Join Zoom Meetinghttps://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location        +1 669 900 6833 US (San Jose)        +1 253 215 8782 US (Tacoma)        +1 301 715 8592 US (Germantown)        +1 312 626 6799 US (Chicago)        +1 346 248 7799 US (Houston)        +1 646 876 9923 US (New York)        888 475 4499 US Toll-free        877 853 5257 US Toll-free        +91 80 71 279 440 India        +91 116 480 2722 India        +91 22 48 798 004 India     

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baji_bathula
spencer_engel
spencer_engelExpert ⭐️
asked in Meetings & Office Hours
US Admin Office Hours SPECIAL TOPIC THURSDAY 8/4: CLOSED LOOP SURVEY FOLLOW UP - Pre-session Thread

The first 20 minutes of Tuesday’s Office Hours this week (1pm PT / 2pm MT / 3pm CT / 4pm ET) will be focused on any configuration questions following our closed loop survey webinar last week. Here is the link to the recording for reference. Topics to be covered include: Survey setup Journey Orchestrator Program setup CTAs and/or emails that trigger based on survey responses How to configure Slack connection How to configure individual external APIs once Slack is set upAs usual there is no need to register for the sessions. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Thanks!Conference Details (Zoom):  Join Zoom MeetingID: 93972497920Password: F7msaSQ3 ‪(US) +1 877-853-5257‬‪(IN) +91 0008000401530‬

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spencer_engel
dshorter
dshorterGainsight Employee ⭐️
posted in Meetings & Office Hours
Webinar Recording: Break the Silo Confining Your Customer Feedback: Inspire Collaboration to Improve Customer Empathy, Engagement, and Experience

Missed our webinar last week on “Break the Silo Confining Your Customer Feedback: Inspire Collaboration to Improve Customer Empathy, Engagement, and Experience ”? You’re in luck, you can find the full recording here:  In this two-part webinar, Lane Holt, Regional Director of Client Outcomes, will first describe the workflows to create cross-functional visibility of survey results and operationalize follow-up. Then, Spencer Engel, Customer Success Architect, will provide a step-by-step configuration tutorial. 

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dshorter
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
US Admin Office Hours - SPECIAL TOPIC THURSDAY 7/30 :JOURNEY ORCHESTRATOR - Pre-session Thread

Hello everyone! The first 20 minutes of Thursday’s Office Hours this week (11am PT / 12pm MT / 1pm CT / 2pm ET) will be focused on a quick tour of Journey Orchestrator - how it works, how it fits into the larger Gainsight platform, and general best practices.   Special Topic Overview: Journey Orchestrator, for a Gainsight Admin, is a nearly independent module from the rest of the Administration suite, so digging in and understanding it can be a challenge.  Some Gainisght users have completely different “JO Admins” - from the Marketing Communications group or related teams - that understand email template configuration and automated email flows inside and out, but have to work with the Gainsight admin for setting up the data sources, scheduling, troubleshooting, and so on.     Following the special topic overview, we’ll go over any JO-related questions first, then use the remainder of the hour for a general Office Hours session.   Please submit your questions below in the thread

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spencer_engel
spencer_engelExpert ⭐️
posted in Meetings & Office Hours
US Admin Office Hours (Tuesday session) - 7/28/20 1 p.m. PST - Pre-session Thread

Hello everyone! This thread is for our Tuesday Admin Office Hours session, which will be held Tuesday, July 28, 2020. Submit your questions below as replies to this post, and we'll address them during our session at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please note we are using a new conference line. Details are below. There is no need to register for the sessions. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Thanks! Conference Details (Zoom):    Join Zoom Meeting ID: 93972497920 Password: F7msaSQ3   ‪(US) +1 877-853-5257‬ ‪(IN) +91 0008000401530‬

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baji_bathula
baji_bathulaGainsight Employee ⭐️
posted in Meetings & Office Hours
EMEA Admin Office Hours - 30/07/2020

This thread is for the Admin Office Hours session for Thursday July 30th,2020. Submit your questions to this thread and we'll address them during our session at 1p-3p GMT+1 There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session.   Join Zoom Meetinghttps://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09 Meeting ID: 991 5008 4271 Password: 931784 One tap mobile +16699006833,,99150084271#,,1#,931784# US (San Jose) +12532158782,,99150084271#,,1#,931784# US (Tacoma) Dial by your location         +1 669 900 6833 US (San Jose)         +1 253 215 8782 US (Tacoma)         +1 301 715 8592 US (Germantown)         +1 312 626 6799 US (Chicago)         +1 346 248 7799 US (Houston)         +1 646 876 9923 US (New York)         888 475 4499 US Toll-free         877 853 5257 US Toll-free         +91 80 71 279 440 India         +91 116 480 2722 India         +9

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andreammelde
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
US Admin Office Hours (Thursday session) - 07/23/20 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone! This thread is for our upcoming Thursday Admin Office Hours session on Thursday, July 23, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET. Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions). There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom): Thursday, July 23, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET   Join Zoom Meeting: https://gainsight.zoom.us/j/253252739?pwd=RHl3ekk0RGN0ZFR3TmRkK1Zldks0QT09   Meeting ID: 253 252 739 Password: 864010   One tap mobile +13126266799,,253252739#,,1#,864010# US (Chicago) +16468769923,,253252739#,,1#,864010# US (New York)   Dial by your location    

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sdrostgainsightcom
baji_bathula
baji_bathulaGainsight Employee ⭐️
posted in Meetings & Office Hours
EMEA Admin Office Hours - 23/07/2020

This thread is for the Admin Office Hours session for Thursday July 23th,2020. Submit your questions to this thread and we'll address them during our session at 1p-3p GMT+1 There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session.   Join Zoom Meetinghttps://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09 Meeting ID: 991 5008 4271 Password: 931784 One tap mobile +16699006833,,99150084271#,,1#,931784# US (San Jose) +12532158782,,99150084271#,,1#,931784# US (Tacoma) Dial by your location         +1 669 900 6833 US (San Jose)         +1 253 215 8782 US (Tacoma)         +1 301 715 8592 US (Germantown)         +1 312 626 6799 US (Chicago)         +1 346 248 7799 US (Houston)         +1 646 876 9923 US (New York)         888 475 4499 US Toll-free         877 853 5257 US Toll-free         +91 80 71 279 440 India         +91 116 480 2722 India         +9

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spencer_engel
spencer_engelExpert ⭐️
posted in Meetings & Office Hours
US Admin Office Hours (Tuesday session) - 7/21/20 1 p.m. PST - Pre-session Thread

Hello everyone! This thread is for our Tuesday Admin Office Hours session, which will be held Tuesday, July 21, 2020. Submit your questions below as replies to this post, and we'll address them during our session at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please note we are using a new conference line. Details are below. There is no need to register for the sessions. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Thanks! Conference Details (Zoom):    Join Zoom Meeting ID: 93972497920 Password: F7msaSQ3   ‪(US) +1 877-853-5257‬ ‪(IN) +91 0008000401530‬

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spencer_engel
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
US Admin Office Hours (Thursday session) - 07/16/20 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone! This thread is for our upcoming Thursday Admin Office Hours session on Thursday, July 16, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET. Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions). There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom): Thursday, July 16, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET   Join Zoom Meeting: https://gainsight.zoom.us/j/253252739?pwd=RHl3ekk0RGN0ZFR3TmRkK1Zldks0QT09   Meeting ID: 253 252 739 Password: 864010   One tap mobile +13126266799,,253252739#,,1#,864010# US (Chicago) +16468769923,,253252739#,,1#,864010# US (New York)   Dial by your location    

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sdrostgainsightcom
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
US Admin Office Hours (Tuesday session) SPECIAL TOPIC: COMPANY PERSONS - 07/07/20: 1 pm PT / 2 pm MT / 3 pm CT/ 4 pm ET

Hello everyone! The first 20 minutes of Office Hours today (time and meeting link info below) will be focused on Company Persons/Persons model in Gainsight, and on ensuring that the Sync job from Salesforce Contacts is working as desired. This in because, starting today in SFDC Edition (NXT has always worked this way), when an end user creates a Timeline entry and searches for External Attendees to add, that “search” looks at the Company Persons for that Customer. Before today, the search looked at Contacts associated to the Account in Salesforce. Your Person Sync job in Salesforce Connector should be set up to reflect all the Contacts associated with the Customer Accounts in Salesforce, If that Sync job isn’t running correctly, your users won’t be able to find the people they found in the past to add to Timeline entries.  After the 20-minute walkthrough and questions, we will use the rest of the hour for open questions per the usual Office Hours model -- submit your questions as

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jeremy_johnston
spencer_engel
spencer_engelExpert ⭐️
posted in Meetings & Office Hours
US Admin Office Hours (Tuesday session) - 7/14/20 1 p.m. PST - Pre-session Thread

Hello everyone! This thread is for our Tuesday Admin Office Hours session, which will be held Tuesday, July 14, 2020. Submit your questions below as replies to this post, and we'll address them during our session at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please note we are using a new conference line. Details are below. There is no need to register for the sessions. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Thanks! Conference Details (Zoom):    Join Zoom Meeting ID: 93972497920 Password: F7msaSQ3   ‪(US) +1 877-853-5257‬ ‪(IN) +91 0008000401530‬

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tony_tao
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
US Admin Office Hours (Thursday session) - 07/02/20 - 11 a.m. PT - Pre-session Thread

Hello everyone! This thread is for our upcoming Thursday Admin Office Hours session on Thursday, July 2, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET. Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions). There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom): Thursday, July 2, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET   Join Zoom Meeting: https://gainsight.zoom.us/j/253252739?pwd=RHl3ekk0RGN0ZFR3TmRkK1Zldks0QT09   Meeting ID: 253 252 739 Password: 864010   One tap mobile +13126266799,,253252739#,,1#,864010# US (Chicago) +16468769923,,253252739#,,1#,864010# US (New York)   Dial by your location      

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baji_bathula
baji_bathulaGainsight Employee ⭐️
posted in Meetings & Office Hours
EMEA Admin Office Hours - 16/07/2020

This thread is for the Admin Office Hours session for Thursday July 16th,2020. Submit your questions to this thread and we'll address them during our session at 1p-3p GMT+1 There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session.   Join Zoom Meetinghttps://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09 Meeting ID: 991 5008 4271 Password: 931784 One tap mobile +16699006833,,99150084271#,,1#,931784# US (San Jose) +12532158782,,99150084271#,,1#,931784# US (Tacoma) Dial by your location         +1 669 900 6833 US (San Jose)         +1 253 215 8782 US (Tacoma)         +1 301 715 8592 US (Germantown)         +1 312 626 6799 US (Chicago)         +1 346 248 7799 US (Houston)         +1 646 876 9923 US (New York)         888 475 4499 US Toll-free         877 853 5257 US Toll-free         +91 80 71 279 440 India         +91 116 480 2722 India         +9

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sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
US Admin Office Hours (Thursday session) - 07/09/20 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone! This thread is for our upcoming Thursday Admin Office Hours session on Thursday, July 9, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET. Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions). There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom): Thursday, July 9, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET   Join Zoom Meeting: https://gainsight.zoom.us/j/253252739?pwd=RHl3ekk0RGN0ZFR3TmRkK1Zldks0QT09   Meeting ID: 253 252 739 Password: 864010   One tap mobile +13126266799,,253252739#,,1#,864010# US (Chicago) +16468769923,,253252739#,,1#,864010# US (New York)   Dial by your location      

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