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sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
Thursday US Admin Office Hours (CS Platform): August 28, 2025 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Thursday Admin Office Hours session on Thursday, August 28, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, August 28, 2025 at  11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

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shiv_kumar_katiyar
shiv_kumar_katiyarGainsight Employee ⭐️⭐️
posted in Meetings & Office Hours
EMEA Admin Office Hours(Thursday session) -28/08/2025

This thread is for the upcoming EMEA Admin Office Hours for Thursday, Aug 28, 2025.🕐 Time: 1:00 – 2:30 PM UK Time💬 Have questions? Drop them in this thread—we’ll cover them live during the session!🔗 Join Zoom Meeting (Note: this is a new link!)https://gainsight.zoom.us/j/94074862515?pwd=DAiixkKZfGaL7va9VNZiEiPiGUA261.1🔢 Meeting ID: 940 7486 2515🔐 Passcode: 333404📞 One Tap Mobile (US)+17193594580,,94074862515#,,,,*333404#+12532050468,,94074862515#,,,,*333404#🌍 Dial-in by your location(US, UK, India, Israel, Canada & more)👉 Find your local number💻 Join via SIP94074862515@zoomcrc.com🌐 Join via H.323 US West: 144.195.19.161 US East: 206.247.11.121 India (Mumbai): 115.114.131.7 India (Hyderabad): 115.114.115.7 Netherlands (Amsterdam): 159.124.15.191 Germany: 159.124.47.249 Australia (Sydney): 159.124.104.213 Australia (Melbourne): 159.124.74.212 Brazil: 64.211.144.160 Canada (Toronto): 159.124.168.213 Canada (Vancouver): 159.124.196.25 Japan (Tokyo): 170.

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shiv_kumar_katiyar
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
Tuesday US Admin Office Hours (CS Platform): August 26, 2025 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, August 26, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, August 26, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

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sdrostgainsightcom
naga_raghav_sumanth
naga_raghav_sumanthGainsight Employee ⭐️
posted in Meetings & Office Hours
Support Holiday Hours - September 2025

We have a couple of holidays this month across the globe. So we have modified support hours for certain channels for the next couple of weeks while we give our team time off. Please find the modified schedule below. September 1, 2025: Live chat & phone support disabled. Delayed response time on non-urgent issues Staffed 24 hours, but agents only working High severity cases. September 12 2025: Limited chat hours Delayed response time on non-urgent issues Staffed 24 hours, but agents only working High severity cases. September 25, 2025: Live chat & phone support disabled. Delayed response time on non-urgent issues Staffed 24 hours, but agents only working High severity cases.

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naga_raghav_sumanth
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
CANCELLED -- Thursday US Admin Office Hours for Aug 21, 2025

Please note that the customary Thursday session of US Admin Office Hours is cancelled for today, Thursday, August 21, 2025.  I am on PTO.Office Hours bi-weekly schedule will resume this coming Tuesday, Aug 26th.  Enjoy the weekend, all!

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sdrostgainsightcom
shiv_kumar_katiyar
shiv_kumar_katiyarGainsight Employee ⭐️⭐️
posted in Meetings & Office Hours
EMEA Admin Office Hours(Thursday session) -21/08/2025

This thread is for the upcoming EMEA Admin Office Hours for Thursday, Aug 21, 2025.🕐 Time: 1:00 – 2:30 PM UK Time💬 Have questions? Drop them in this thread—we’ll cover them live during the session!🔗 Join Zoom Meeting (Note: this is a new link!)https://gainsight.zoom.us/j/94074862515?pwd=DAiixkKZfGaL7va9VNZiEiPiGUA261.1🔢 Meeting ID: 940 7486 2515🔐 Passcode: 333404📞 One Tap Mobile (US)+17193594580,,94074862515#,,,,*333404#+12532050468,,94074862515#,,,,*333404#🌍 Dial-in by your location(US, UK, India, Israel, Canada & more)👉 Find your local number💻 Join via SIP94074862515@zoomcrc.com🌐 Join via H.323 US West: 144.195.19.161 US East: 206.247.11.121 India (Mumbai): 115.114.131.7 India (Hyderabad): 115.114.115.7 Netherlands (Amsterdam): 159.124.15.191 Germany: 159.124.47.249 Australia (Sydney): 159.124.104.213 Australia (Melbourne): 159.124.74.212 Brazil: 64.211.144.160 Canada (Toronto): 159.124.168.213 Canada (Vancouver): 159.124.196.25 Japan (Tokyo): 170.

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shiv_kumar_katiyar
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
Tuesday US Admin Office Hours (CS Platform): August 19, 2025 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for our today’s Tuesday Admin Office Hours session, Tuesday, August 19, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, August 19, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

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speacher
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
Thursday US Admin Office Hours (CS Platform): August 14, 2025 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Thursday Admin Office Hours session on Thursday, August 14, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, August 14, 2025 at  11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

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sdrostgainsightcom
shiv_kumar_katiyar
shiv_kumar_katiyarGainsight Employee ⭐️⭐️
posted in Meetings & Office Hours
EMEA Admin Office Hours(Thursday session) -14/08/2025

This thread is for the upcoming EMEA Admin Office Hours for Thursday, August 14th, 2025.🕐 Time: 1:00 – 2:30 PM UK Time💬 Have questions? Drop them in this thread—we’ll cover them live during the session!🔗 Join Zoom Meeting (Note: this is a new link!)https://gainsight.zoom.us/j/94074862515?pwd=DAiixkKZfGaL7va9VNZiEiPiGUA261.1🔢 Meeting ID: 940 7486 2515🔐 Passcode: 333404📞 One Tap Mobile (US)+17193594580,,94074862515#,,,,*333404#+12532050468,,94074862515#,,,,*333404#🌍 Dial-in by your location(US, UK, India, Israel, Canada & more)👉 Find your local number💻 Join via SIP94074862515@zoomcrc.com🌐 Join via H.323 US West: 144.195.19.161 US East: 206.247.11.121 India (Mumbai): 115.114.131.7 India (Hyderabad): 115.114.115.7 Netherlands (Amsterdam): 159.124.15.191 Germany: 159.124.47.249 Australia (Sydney): 159.124.104.213 Australia (Melbourne): 159.124.74.212 Brazil: 64.211.144.160 Canada (Toronto): 159.124.168.213 Canada (Vancouver): 159.124.196.25 Japan (Tokyo):

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shiv_kumar_katiyar
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
CANCELLED -- Tuesday Aug 12 Admin Office Hours

Hello all --I will be in flight today during our usual time slot for Tuesday Admin Office Hours.I will look for a good time slot for a make-up session on Wednesday or Friday and post accordingly.This week’s Thursday session will happen as usual, however (I’ll be back home!)Thank you and see you Thursday or the latest.Scot Drost

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darkknight
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
Thursday US Admin Office Hours (CS Platform): August 7, 2025 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Thursday Admin Office Hours session on Thursday, August 7, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!PS. Apologies again for having canceled Tuesday’s session yesterday - no surprise dentist appointments tomorrow so I’ll see you here!Conference Details (Zoom):Thursday, August 7, 2025 at  11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548Passcode: 296864 For dial-in info by your locat

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jeremy_johnston
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
Tuesday US Admin Office Hours (CS Platform): August 5, 2025 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, August 5, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, August 5, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

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sdrostgainsightcom
shiv_kumar_katiyar
shiv_kumar_katiyarGainsight Employee ⭐️⭐️
posted in Meetings & Office Hours
EMEA Admin Office Hours(Thursday session) -07/08/2025

This thread is for the upcoming EMEA Admin Office Hours for Thursday, Aug 7th, 2025.🕐 Time: 1:00 – 2:30 PM UK Time💬 Have questions? Drop them in this thread—we’ll cover them live during the session!🔗 Join Zoom Meeting (Note: this is a new link!)https://gainsight.zoom.us/j/94074862515?pwd=DAiixkKZfGaL7va9VNZiEiPiGUA261.1🔢 Meeting ID: 940 7486 2515🔐 Passcode: 333404📞 One Tap Mobile (US)+17193594580,,94074862515#,,,,*333404#+12532050468,,94074862515#,,,,*333404#🌍 Dial-in by your location(US, UK, India, Israel, Canada & more)👉 Find your local number💻 Join via SIP94074862515@zoomcrc.com🌐 Join via H.323 US West: 144.195.19.161 US East: 206.247.11.121 India (Mumbai): 115.114.131.7 India (Hyderabad): 115.114.115.7 Netherlands (Amsterdam): 159.124.15.191 Germany: 159.124.47.249 Australia (Sydney): 159.124.104.213 Australia (Melbourne): 159.124.74.212 Brazil: 64.211.144.160 Canada (Toronto): 159.124.168.213 Canada (Vancouver): 159.124.196.25 Japan (Tokyo): 170

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shiv_kumar_katiyar
shiv_kumar_katiyar
shiv_kumar_katiyarGainsight Employee ⭐️⭐️
posted in Meetings & Office Hours
EMEA Admin Office Hours(Thursday session) -31/07/2025

This thread is for the upcoming EMEA Admin Office Hours for Thursday, July 31st, 2025.🕐 Time: 1:00 – 2:30 PM UK Time💬 Have questions? Drop them in this thread—we’ll cover them live during the session!🔗 Join Zoom Meeting (Note: this is a new link!)https://gainsight.zoom.us/j/94074862515?pwd=DAiixkKZfGaL7va9VNZiEiPiGUA261.1🔢 Meeting ID: 940 7486 2515🔐 Passcode: 333404📞 One Tap Mobile (US)+17193594580,,94074862515#,,,,*333404#+12532050468,,94074862515#,,,,*333404#🌍 Dial-in by your location(US, UK, India, Israel, Canada & more)👉 Find your local number💻 Join via SIP94074862515@zoomcrc.com🌐 Join via H.323 US West: 144.195.19.161 US East: 206.247.11.121 India (Mumbai): 115.114.131.7 India (Hyderabad): 115.114.115.7 Netherlands (Amsterdam): 159.124.15.191 Germany: 159.124.47.249 Australia (Sydney): 159.124.104.213 Australia (Melbourne): 159.124.74.212 Brazil: 64.211.144.160 Canada (Toronto): 159.124.168.213 Canada (Vancouver): 159.124.196.25 Japan (Tokyo): 1

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shiv_kumar_katiyar
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
Thursday US Admin Office Hours (CS Platform): July 31, 2025 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Thursday Admin Office Hours session on Thursday, July 31, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, July 31, 2025 at  11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

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knestorsson
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
Tuesday US Admin Office Hours (CS Platform): July 29, 2025 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, July 29, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, July 29, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

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Snigdha Adiraju
Snigdha AdirajuGainsight Employee ⭐️
posted in Meetings & Office Hours
Community Customer Office Hours – EAA Enhancements: July 31, 2025 – 7:00 AM PT / 10:00 AM ET

 Hi everyone !We’re excited to host a special edition of Customer Office Hours focused on Community Accessibility Enhancements and upcoming changes aligned with the European Accessibility Act (EAA).Date: July 31, 2025Time: 7:00 AM – 8:30 AM PT | 4:00 PM – 5:30 PM CEST  This is your chance to:Get a live walkthrough of the latest accessibility improvements Ask your EAA-related questions directly to our Product and CS teams Connect with peers on the same journeyStay connected for ongoing updates, helpful tips, and peer insights—join the conversation here:Register here! Want to dig in before the session?Here are some helpful resources:Accessibility Statement Blogpost- Gainsight Amplifies Commitment to Accessibility With Updates to Customer Communities Let’s make our communities more inclusive—together. 💙 Hope to see you there! 

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naga_raghav_sumanth
naga_raghav_sumanthGainsight Employee ⭐️
posted in Meetings & Office Hours
Support Holiday Hours - August 2025

We have a couple of holidays this month across the globe. So we have modified support hours for certain channels for the next couple of weeks while we give our team time off. Please find the modified schedule below. August 15, 2025: Live chat & phone support disabled. Delayed response time on non-urgent issues Staffed 24 hours, but agents only working High severity cases. August 27 2025: Live chat & phone support disabled. Delayed response time on non-urgent issues. Staffed 24 hours, but agents only working High severity cases.

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naga_raghav_sumanth
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
Thursday US Admin Office Hours (CS Platform): July 24, 2025 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!Apologies for the late post for today’s Admin Office Hours -- but we will indeed have the usual session per below.This thread is for today’s Thursday Admin Office Hours session, Thursday, July 24, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, July 24, 2025 at  11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548Passcode: 296864 For dial-in info by your location, find your local number:

162
knestorsson
shiv_kumar_katiyar
shiv_kumar_katiyarGainsight Employee ⭐️⭐️
posted in Meetings & Office Hours
EMEA Admin Office Hours(Thursday session) -24/07/2025

This thread is for the upcoming EMEA Admin Office Hours for Thursday, July 24, 2025.🕐 Time: 1:00 – 2:30 PM UK Time💬 Have questions? Drop them in this thread—we’ll cover them live during the session!🔗 Join Zoom Meeting (Note: this is a new link!)https://gainsight.zoom.us/j/94074862515?pwd=DAiixkKZfGaL7va9VNZiEiPiGUA261.1🔢 Meeting ID: 940 7486 2515🔐 Passcode: 333404📞 One Tap Mobile (US)+17193594580,,94074862515#,,,,*333404#+12532050468,,94074862515#,,,,*333404#🌍 Dial-in by your location(US, UK, India, Israel, Canada & more)👉 Find your local number💻 Join via SIP94074862515@zoomcrc.com🌐 Join via H.323 US West: 144.195.19.161 US East: 206.247.11.121 India (Mumbai): 115.114.131.7 India (Hyderabad): 115.114.115.7 Netherlands (Amsterdam): 159.124.15.191 Germany: 159.124.47.249 Australia (Sydney): 159.124.104.213 Australia (Melbourne): 159.124.74.212 Brazil: 64.211.144.160 Canada (Toronto): 159.124.168.213 Canada (Vancouver): 159.124.196.25 Japan (Tokyo): 170

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shiv_kumar_katiyar
sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
Tuesday US Admin Office Hours (CS Platform): July 22, 2025 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, July 22, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, July 22, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

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R
rithvikvarma
posted in Meetings & Office Hours
Reimagining In-App Experiences : Introducing the new KC Bot

We hosted a customer-focused webinar introducing the new KC Bot. We walked through the key improvements that are coming and tips for getting the most out of each feature. ​@Sruthimalla then walked us through how she and her team created new bots inspired from the old existing ones, giving us a great playbook for migration! Missed the live session? Catch the highlights and helpful posts below.Recording : Link [Follow timestamps]Slide Deck : Attached 🚀 Top TakeawaysCentralized Content Library – create once, reuse everywhere. [02:34] Widget-based editor – Content Group, Recommendations, Task List. [04:01] Fresh layouts – List · Grid · Card · Tile · Thumbnail. [06:04] Migration playbook for old to new Bots – Define goals → Segment audience → Audit content → Brand & launch → Measure & iterate. [09:23] Live Demo [23:10] Roadmap sneak peek – AI Localization, Autopilot Search, Custom HTML, Native Video, Notification Prompts (video & prompts led the poll). [36:44][POLL] Please let

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sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
Thursday US Admin Office Hours (CS Platform): July 17, 2025 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Thursday Admin Office Hours session on Thursday, July 17, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, July 17, 2025 at  11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

23
knestorsson
shiv_kumar_katiyar
shiv_kumar_katiyarGainsight Employee ⭐️⭐️
posted in Meetings & Office Hours
EMEA Admin Office Hours(Thursday session) -17/07/2025

This thread is for the upcoming EMEA Admin Office Hours for Thursday, July 17th, 2025.🕐 Time: 1:00 – 2:30 PM UK Time💬 Have questions? Drop them in this thread—we’ll cover them live during the session!🔗 Join Zoom Meeting (Note: this is a new link!)https://gainsight.zoom.us/j/94074862515?pwd=DAiixkKZfGaL7va9VNZiEiPiGUA261.1🔢 Meeting ID: 940 7486 2515🔐 Passcode: 333404📞 One Tap Mobile (US)+17193594580,,94074862515#,,,,*333404#+12532050468,,94074862515#,,,,*333404#🌍 Dial-in by your location(US, UK, India, Israel, Canada & more)👉 Find your local number💻 Join via SIP94074862515@zoomcrc.com🌐 Join via H.323 US West: 144.195.19.161 US East: 206.247.11.121 India (Mumbai): 115.114.131.7 India (Hyderabad): 115.114.115.7 Netherlands (Amsterdam): 159.124.15.191 Germany: 159.124.47.249 Australia (Sydney): 159.124.104.213 Australia (Melbourne): 159.124.74.212 Brazil: 64.211.144.160 Canada (Toronto): 159.124.168.213 Canada (Vancouver): 159.124.196.25 Japan (Tokyo): 1

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sdrostgainsightcom
sdrostgainsightcomGainsight Employee ⭐️⭐️⭐️
posted in Meetings & Office Hours
Tuesday US Admin Office Hours (CS Platform): July 15, 2025 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, July 15, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, July 15, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

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